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customer executive

1 - 3 YearsGurgaon

Posted: 38 days ago

Job Description

Greeting from Shella Consultants!!

We have an opportunity in one of the leading infrastructure company for Customer Delight Executive

Candidate eligibility criteria
At least 2 years prior working experience within hospitality industry.
Good knowledge of MS Office (Word, Excel, Power Point) and emailing system.
Excellent communications skills.
Hotel experience preferred but not essential.
Presentable Personality.

Compensation & Benefits
Salary upto 3 Lacs annually
Regular shift hours 5.5 days working
Weekends & holiday off
Performance Bonus

Job Description
Position Title: Customer Delight Executive (CDE)
Reporting to: Customer Delight Manager (CDM)
The CDE is in charge to provide exceptional, professional service to existing and potential clients in order to increase client retention within the centre.
Major Responsibilities
Customer Service
Provide professional support to clients including.
Act as point of contact for all internal client requests.

Centre Readiness
Ensure the perfect setup of products as per CE Standard
Open and close the centre according to the CE procedure.

Centre and Client Administration
Maintain and update all client contact information and ensure new updates are changed accordingly.
Maintain accurate and tidy filing systems of Client records and same needs to be updated in CRM.

Co-ordinate client requests.

If interested Please send your updated CV and below details

Total experience -----------------
Your Mobile Number-------------------
Current Salary OR CTC --------------------------
Expected Salary -----------------------
Notice period---------------------

Thanking you,

With Best Regards,
Miss. Ashwini Patel
HR. Executive
Shella Consultants
|| Direct : +91 22 61167613 / 17 ||
|| Email:

Salary: Not Disclosed by Recruiter
Industry: Travel / Hotels / Restaurants / Airlines / Railways
Functional Area: Hotels, Restaurants
Role Category: Front Office/Customer Care
Role: Front Office/Guest Relations Executive/Manager
Employment Type: Permanent Job, Full Time

Company Profile

Shella Consultants
They provide incredibly inspiring workplaces- these are flexible, fully-furnished private offices, meeting rooms, co-working locations at prestigious addresses where the sharpest minds of Indian business landscape operate from.
View Contact Details+
Contact Details

Recruiter Name:Ashwini

Contact Company:Shella Consultants